Want to build lasting relationships with your customers? Try connecting with them with two simple words, "Thank You"! With Thanksgiving just one week away, there is no better time to garner goodwill and loyalty than by thanking those who keep your business running and growing. People appreciate being appreciated, and saying so allows your spa, clinic, or wellness business to connect with people on an emotional level, beyond just your product or service.Here are a couple of ways to give thanks:
1.) Social Media Shout Outs - Recognizing customers shows them how much you value them. Thank customers by mentioning them in a tweet, posting a coupon on Facebook, or your blog. As a bonus, the customer will often share your efforts with their family/friends.
2.) Personalized Emails - Turn a customer into a loyal one by giving them special attention. Send personalized emails to customers thanking them for their business. Give customers a reason to remember you in the New Year with a discount on their favorite products or services.
Let's face it...we all have choices on where we spend our time and money. Take the time to thank them for choosing your business. Saying thanks is an easy and effective way to grow relationships—and ultimately, benefit your business!
How do you show your customers thanks?
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